SHIPPING & DELIVERY
Lemkus.com uses RAM, one of the leading Courier Companies in SA. Please see below the different options you have on how to receive your product, please also see a brief terms and conditions section around delivery.
FREE DELIVERY OPTION
- Delivery is Free everywhere in South Africa on all orders over R800.
- Main Centers take 2-3 Days.
- Regional Area take 3-5 days.
Collection in store - Should you wish to skip the sometimes long queues in store you can make your purchase online and collect in store. This would also work if you want to pick up some of our best product before it flies off the shelves.
- Orders can be collected within an hour.
- Please note if you pay via EFT you will be sent an email to let you know once we have received the money. Once payment has reflected in our account an email will be sent to notify you that your order is ready for collection.
We want to help you have the best e-commerce experience we possibly can, Please see important points around delivery below.
1. Our trusted courier partners are hand to hand couriers, no P.O Box Addresses
2. The Courier Operates from 8:00AM-17:00PM, Monday to Friday
3. Please make sure someone is present at the address to sign for your purchase, if someone will not be present, please use your work address, the courier has your contact details!
4. Full amount on order must be paid before effecting delivery.
5. Delivery times do not include Saturdays, Sundays or public holidays, and are subject to signature authorization.
6. Orders with incorrect billing information, or requiring additional verification, will be delayed.
7. Order may also be delayed if the following applies:
8. customer is not present to receive order (delivery is effected twice by the courier, if customer is still not present to sign for order, it is returned to Jack Lemkus, this will count as your free return)
7.2 Address is incorrect on order
7.3 Act of God
7.4 Buildings with specified Mail rooms will have your parcel delivered there, only when the courier is not allowed up to your floor.
- International shipping excludes all Nike/Air Jordan product.
- Any international orders placed that includes Nike/Air Jordan product will be cancelled and refunded.
- Specific shipping costs for your country will be displayed to you upon checkout.
- Additional customs or import duties might be charged once the parcel reaches your country. Customs policies and import duties vary widely from country to country.
- We do not accept returns/exchanges on international orders.