Release Guidelines
We aim to make our release process as fair and transparent as possible. Please review the following guidelines for both in-store and online releases:
In-Store Releases

- Most releases will follow a first-come, first-served process unless otherwise stated on our Instagram and product description of the specific release.

- If lines exceed capacity or form before 7:00 AM, we may switch to a raffle system for fairness.

For in-store raffle releases:

- Raffle tickets will be distributed starting at 7:00 AM, on a first-come, first-served basis.

- Only the ticket holder whose number is drawn will be allowed to enter the store to purchase.

- Customers must present a valid ID to complete their purchase.

- Each customer is limited to purchasing one pair per release. This limit will be clearly noted in product descriptions and social media posts.

Online Releases

- Certain releases will be online-only to ensure fairness and accessibility for our online community. These details will be highlighted in product descriptions and communicated via social platforms.

- For in-store releases, any remaining stock will be made available online at 12:00 PM the same day, provided there is sufficient stock.

- Updates regarding whether a launch will release online will be communicated on Instagram before the release.